By process, we mean the large and complex collection of planned and coordinated actions between humans and technologies that produce a measurable value chain. Sometimes, the organizations we work with benefit from elements that allow them to efficiently monitor their operations and supply chains: the balance between high value-added tasks performed by humans and low value-added tasks performed by systems is then achieved. Sometimes, this represents a major challenge, and this is when our clients contact us for customized coaching. Therefore, our organizational effectiveness mandates necessarily include:

  • Organizational process mapping and prioritization;
  • The use of embedded AI to capture processes that are not easily accessible;
  • Relevant workflow architecture and automation hypothesis formulation;
  • Proof of concept setup to test various automation scenarios;
  • Automation project implementation;
  • Support and continuous improvement.

Once the simple automation step is complete, it become possible to introduce AI into processes. This is referred to as robotization. With idexia as your implementation partner, you can count on strong, committed and experienced teams of analysts, architects and developers to generate increased efficiency in your organization at a time when labour scarcity poses challenges that were unimaginable only a few years ago. Ready to give it a try?

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Achieving organizational efficiency with Dynamics 365 integration

Dynamics 365 (CRM)

Dynamics 365 (CRM) supports your company’s marketing, sales and customer service functions and processes. The aim is to organize, record and facilitate the use of customer data, as well as the customer monitoring and consolidation at every stage of the buying process. Our Dynamics 365 experts will help you maximize your organizational efficiency.

Dynamics 365 (Project Operations)

Our project management experts deliver and implement Dynamics 365 (Projects), a comprehensive suite of project management tools to track projects, budgets and resources in real time. It enables organizations to effectively manage their project portfolio, improve productivity and reduce costs. Moreover, Dynamics 365 integrates seamlessly with the Microsoft Power Platform to automate your processes and add value to your data with Power BI dashboards.

How embedded artificial intelligence increases organizational effectiveness

With the scale of information and unstructured documents an organization generates and receives every day, artificial intelligence comes to the rescue by making document categorization easier. When needed, we integrate Intelligent Document Processing (IDP), a software solution that captures, transforms and processes data from documents (e.g., email, Word texts, PDFs or other scanned documents). Using AI technology, including computer vision, optical character recognition (OCR), natural language processing (NLP) and machine/deep learning, the extracted data can be analyzed, categorized, transformed and exported to external systems in an end-to-end process.

We can also offer solutions to meet your needs by implementing and integrating Microsoft’s various cognitive services in Azure.


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